byThom

I live in EU. I traveled to Japan and bought a D5100 while there. Today I called the local Nikon support center to see if it is covered by the warranty. To my very big surprise, they told me that it probably has Asia warranty and they can’t repair it in EU under warranty. Then I told them how years ago I had a defective Olympus camera also bought overseas and they didn’t even ask proof of purchase. Then the support guy got angry at me and started explaining to me all of the rules. I just said that the Olympus approach and service was nicer, that he almost yells at me. I thanked him for helping me decide what my next camera brand will not be and we finished the conversation there. The best part- my camera isn’t even defective. I just wanted to make sure it is under warranty. What a mess! (iz)